Hi Smiles Davis,

We're on it!
We've received your request for us to lower your Charter Spectrum bill and our expert negotiators are working on getting you the best possible deal.

While we negotiate, we may need to reach out to you for more info, so keep an eye out for more emails.

How will I be charged?
If we successfully lower your bill, we will charge your card for 40% of the first year savings  48 hours after a confirmation has been sent. Payment plans are also available, feel free to request one at no extra cost! If no savings are obtained, you won't be charged!

What if you don't lower my bill?
Don't worry, if we're not successful, we'll try again in a few weeks as companies are constantly changing their promotions. Rest assured, we will never charge you unless we are successful in lowering your bill and saving you money!

Questions?
Feel free to reply to this email with any questions!

Best,
- The Truebill Team