Fuel Your Creativity This Month

Service Design Webcast: Create Moments People Will Remember
Stories and tips on using service design to bring more meaningful experiences to your customers and organization from Human-Centered Service Design Instructor Melanie Bell-Mayeda and IDEO U’s Coe Leta Stafford.​

What Facebook Has Learned About Motivation in the Modern Workplace
Moving beyond Maslow’s hierarchy of needs, Facebook created a new paradigm, a set of three buckets that represent a new psychological contract in the workplace. 
Blog | Podcast

When Are You at Your Best as a Leader?
Try these 2 exercises to get into reflective mode and better understand the role you were meant to play, in your career and as a leader.

Why Leadership is Not About Having All the Answers
Listen to our recent Creative Confidence Series podcast episode with IDEO CEO Tim Brown on the power of asking better questions.​
Blog | Podcast

Try This Now

Use this 5-minute warm-up in your next meeting to help get your team into a more creative headspace.

Online Courses Kicking Off Sept 19th

(New Course) Human-Centered Service Design — Learn from IDEO designers who will guide and inspire you with service design stories from companies around the world. Create a journey map to better understand the interactions customers have with your organization, identify and prototype the moments that matter along the customer journey, and build a service blueprint to align stakeholders and share the vision of your service.

Designing for Change — Gain the skills and mindsets of a human-centered approach to creating change and build your organization's capacity to adapt through movements, not mandates.

Insights for Innovation — Develop empathy for your customers and surface insights for creating products and services they want and need.

Storytelling for Influence — Prototype your story, craft a compelling narrative, and sculpt it into something beautiful that will inspire others to follow your lead.

Not sure what course or class to take? Try this quiz (prototype).

Current Classes: New Skills in 5 Hours or Less 

Extra Credit Reading & Viewing

Sincerely,